now serves you as — We appreciate your continued support and trust in us —
We are a customer-success-centric organization. Each of us comes to our work desks every business day geared to deliver our best at meeting and exceeding our customers’ expectations.
Our association with Sinhal Udyog Private Limited (.SUPL) is more than 7 years long. We were trying to break into the AMI market and associated with SUPL as one of our OEMs. Definitely one of the best strategic moves made by us. Their unwavering commitment to timely delivery, meeting all service level agreements, and providing reliable smart meters and robust com’munication infrastructure helped us establish ourselves as a trusted AMISP in India. Together with SUPL, we delivered the fastest-ever AMI implementation for APDCL in 2020. Their speedier work completion and unmatched cost competitiveness have consistently exceeded our expectations. Of course, it helped us win many bids and strengthened our top.line. lt is an organization that plays to win for their customers and themselves-highly recommended !
It is to certify that M/s Sinhal Udyog, Kh No. 82/1/4, Mundka, Udyog Nagar, New Delhi which had been awarded the work for implementation of Artificial Intelligence based Meter reading solution in APDCL against ERP PO No. 4400003381, letter ref- APDCL/1PDS/e- suvidha/2020/12 dated 28.11.2020 is providing technology since ISt Jan 2021. Till July’21 more than 1 (One) crore images have been processed by AI with an SLA of more than 95.5%. It has resulted in higher customer satisfaction, reduction in AT&C losses and higher revenue realisation.
Sinhal Udyog (Crystal) as an OEM is an intelligent choice precisely because they bring to the table a complete AMI solution package. Their smart meters are, beyond any doubt, of high quality. With that, their RF-Mesh communication module and HES are also robust and high-performing. Of course, big hands to them for their ability to consistently deliver the products ahead of schedule every single time which is very helpful to us in significantly expediting our projects and meeting our deadlines with ease. Kudos to them for offering their end-to-end solution at such competitive prices. Their prices, performance, and proactive approach give them an unbeatable competitive advantage. As a trusted OEM and AMI solution provider, they are an invaluable partner to us. We wish them remarkable success.
In 2021, we suffered an unprecedented situation. Our smart meter OEM could not deliver the products on time. That meant a delay in project delivery, which would lead to a loss of reputation and might incur penalties too. Besides, there are not many quality smart meter OEMs in the market. It was a pretty precarious situation for us when we approached Kimbal to onboard. And they stood to the occasion like a total savior. They played a crucial role in helping us fulfill our orders on time, ensuring that our customers’ needs were duly met. Not only did they meet all service level agreements, but they also provided us with products and solutions that are one of the best in the industry. Their speedier work completion and cost competitiveness were also noteworthy, enabling us to easily navigate a challenging situation. We sincerely appreciate Kimbal’s unflinching support and commitment to quality. Long way to go for this organization of highly enthusiastic and dedicated professionals.